Mary Rose Cuartero

The person who calls the insurance company

Plenty of people put off therapy for a reason that has nothing to do with pain. They do not know what it will cost, and they do not want to find out the expensive way.

Mary Rose is our Billing and Authorization Specialist. Her whole job is removing that unknown before you commit to anything.

The free benefits check

Give her your details and she will check your coverage for you, at no cost, before your first visit.

She reads the plan, confirms what applies to physical therapy, and tells you in plain language. No guessing, and no surprise letter three weeks later.

• What your plan covers for therapy
• Any authorization your plan requires, handled by her, not by you
• Where you stand before a single appointment is booked

More on how this works on our insurance page.

18 years of doing this properly

Mary Rose spent 18 years as an Executive Assistant before moving into insurance authorization and billing.

It is the right background for it. Authorization work is chasing details until they are all in one place, and doing it before anyone has to ask twice.

She is not a clinician. She will never tell you what your body needs. She will tell you exactly where you stand financially, which is the other thing keeping people out of the door.

Ask her to check first

Find out what it costs before you decide. That is a fair way round.

Contact us and ask for a benefits check, or go ahead and request an appointment.