Cost and coverage

We check your coverage. Free.

Not knowing what it costs is a perfectly good reason to put this off. So we take that part off your hands before your first visit, not after it.

Let us find out for you, before you come in

Insurance is the part almost nobody enjoys. So we do it for you.

Give us your plan details and we will check your benefits, free, before your first visit. There is no charge and no obligation to book.

Then we call you and tell you what we found, in plain language, with no pressure attached.

You should never have to guess your way into a first appointment. Knowing first is the whole point.

What we tell you after we check

Here is what we go looking for on your behalf.

  • Whether your plan covers outpatient physical therapy, and under what terms.
  • Whether it requires a referral or a prior authorization before you start.
  • What your own share of a visit looks like, so nothing on a statement surprises you.
  • Anything in the plan that would change how we schedule your care.

If something in your plan is unclear, we say that too. We would rather tell you we are still confirming than guess.

Why there is no list of carriers on this page

Because a list would not actually answer your question.

Two people can hold the same card and have very different coverage. Plans change, and employers change plans.

So instead of a wall of logos, we check the plan you actually have, with your actual numbers on it.

Call us with your card in your hand and ask. That takes a couple of minutes and it gives you a real answer.

Connecticut Direct Access, and what it means for your bill

Connecticut has direct access. You may be seen by a licensed physical therapist without a doctor's referral first.

That saves you a whole appointment and often several weeks of waiting.

State law and your insurance plan are two different things, though. Some plans still ask for a referral or an authorization before they pay.

Our benefits check tells you which camp you are in. If a referral is needed, we tell you early and help you get it moving.

One person here owns this work

Billing is not a job we hand around between whoever is at the desk.

Mary Rose Cuartero is our Billing and Authorization Specialist. Benefits checks, authorizations, and your coverage questions all go to her.

She spent 18 years as an executive assistant before this, which is exactly the background that makes paperwork stop being your problem.

So when you call about cost, you are not being routed. You are talking to the person who does it.

Ask us. That is genuinely the whole step

You have spent years sorting out everyone else's appointments and forms. This one you can hand over.

Use the benefits check form below, or call (475) 209-1606 and ask for Mary Rose.

Waiting for certainty about money costs you months of movement you do not get back. Let us get you the certainty instead.

More about what a first visit is like sits on our FAQ page, and what to bring is on our patient forms page.

The Boring Stuff, Handled

Insurance and paperwork, without the headache.

We check your coverage before you start

You will know what your plan covers and what you owe before your first visit, not after it. No surprise bills.

  • No referral needed
  • CT Direct Access
  • Benefits checked first
  • Costs up front
  • Real billing specialist
  • We call you back

Want to know if we work with your plan? Ask us and we’ll check it for you: (475) 209-1606

Free benefits check

Send us your insurance details and we’ll verify your exact coverage and cost, then call you with the answer. No guessing at the front desk.

Your details are used only to verify your coverage. We’ll call within one business day with your exact cost.

Book Your Visit

Ready when you are.

Request a time and a real person calls you back, usually within two business hours. No phone tree. No ‘someone will reach out.’ Just a plan.

  • Hours Mon to Fri: 8am to 5pm
  • (475) 209-1606 Prefer to talk now? Call us.
  • Tell us your best times and we’ll find you one

One therapist, one patient, every visit

Typical response: under 2 business hours

Step 1 of 5

So we know who to look for when you walk in.

Visit Us

Care this good, this close.